Privacy Policy

Household Cavalry Museum Privacy Policy (May 2018)

The Household Cavalry Museum is overseen by the Household Cavalry Museum Trust and Household Cavalry Museum Enterprises Limited. This privacy policy explains how the Household Cavalry Museum uses any personal information we collect about you.

Your personal data:

We keep any personal data we need to satisfy our legal or contractual obligations (e.g.: when contracting to an event or selling and distributing merchandise via the online shop). If you provide your consent, we will also use your contact details to keep you informed of Museum news and events via our newsletters. As at May 2018 these are infrequent communications rather than regular monthly missives, and you have the right to withdraw your consent at any time.

Control of your information:

We aim to keep all your personal information accurate and up to date: you can request to know what data we have on you, or that we remove said data at time. To do so, please email us at museum@householdcavalry.co.uk or write to us at Household Cavalry Museum, Horse Guards, Whitehall, London, SW1A 2AX.

Privacy policy updates:

Following the creation of our privacy policy in May 2018 (in line with 2018’s General Data Protection Regulations) we will keep the policy under regular review. All updates can be found at this web-page:

http://www.householdcavalry.co.uk/museum/privacy-policy

Use of third party data processors:

On-line shoppers may be subject to third party data processor, PayPal. Their privacy policy can be found here:

https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Cookies:

This website uses strictly necessary cookies to enable e-commerce functionality and Google Analytics to monitor performance. Details as follows:

  • WooCommerce shopping cart
  • Ticketing Hub ticket purchases
  • PayPal payments
  • Google Analytics reporting
  • Cookie to prevent Covid information window from showing for 7 days

Contact

If you have any comments or complaints to raise with us regards this policy, or anything at all, please email or write to us. You also have the right to contact the Information Commissioner’s Office.

museum@householdcavalry.co.uk

Household Cavalry Museum,
Horse Guards,
Whitehall, London,
SW1A 2AX.

Important notice, If you are planning a trip to London in September:

Please note that between 2-24 September 2024, some of the King’s Life Guard Ceremonial duties will change.

There will be no horses at Horse Guards or 1100hrs Mounted Guard Change during this time. 

The soldiers will change from Mounted Review Order to Dismounted Review Order. Dismounted soldiers will still be seen daily in the Tilt Yard between 1000hrs and 1600hrs, with a dismounted Guard change ceremony taking place at 1100hrs and the traditional 1600 hrs parade. This is to allow essential infrastructure maintenance to take place.

The public will also continue to see the dismounted soldiers on duty at Horse Guards on a daily basis during this time.

This does mean that there will be no horses to see through our glass viewing window in the museum during this period but the museum will remain open.